Effective Date: October 10, 2024

Pond Technologies Inc. ("Pond," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access our website, https://www.pond.co (the "Site"), or use our services.

By using the Site, creating an account, uploading content, or engaging in transactions, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please discontinue your use of the Site.

1. Information We Collect

We collect personal information to provide and improve our services. The types of information we collect include:

• Account Information: When you create an account, we collect your name, email address, and password. We may also collect additional information you provide, such as profile details and preferences.

• Transaction Data: When you make purchases, we collect payment information, such as credit card details or other payment methods, as well as shipping and billing addresses.

• Content You Upload: Any photos, videos, or other media you upload to the Site are stored and associated with your account.

• Communications: If you contact us through email or the Site, we may collect and retain your communications.

• Technical Information: We collect data about your device, including IP address, browser type, operating system, and how you interact with the Site through cookies and similar technologies.

  
  

2. How We Use Your Information

We use the personal information we collect for various purposes, including:

• To Provide Services: We use your information to manage your account, process transactions, and deliver products or services.

• To Communicate with You: We may use your contact information to send you updates, respond to inquiries, and provide customer service.

• To Improve the Site: We use technical data to improve the functionality of our Site and enhance your experience.

• For Marketing: With your consent, we may send promotional emails about new products, special offers, or other information we think you may find interesting.

• To Ensure Compliance: We may use your data to enforce our Terms of Service, protect our rights, and comply with legal obligations.

  
  

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third parties who assist us in operating the Site, processing payments, or providing services (e.g., payment processors, hosting providers).

• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner as part of the transaction.

• Legal Requirements: We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights.

  
  

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect technical data and enhance your experience on the Site. Cookies allow us to remember your preferences and provide a more personalized experience. You may adjust your browser settings to refuse cookies, but doing so may limit your access to some features of the Site.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. You use the Site at your own risk.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.

• Correction: You may request that we correct any inaccurate or incomplete information.

• Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.

• Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in those emails.

To exercise your rights, please contact us at contact@pond.co.

8. Children’s Privacy

Pond does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal data from a child without parental consent, we will delete the data as soon as possible.

9. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Site and updating the effective date. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@pond.co.